Cisco Cyber Security Practice Exam

What type of social engineering tactic is used when a caller claims that a secretary is personally responsible for a successful presentation?

1. Manipulation

2. Intimidation

3. Impersonation

4. Exploitation

The correct answer is: Intimidation

The scenario described emphasizes a form of psychological influence where the caller is leveraging flattery or social pressure to manipulate the target’s perception. By claiming that a secretary is personally responsible for a successful presentation, the caller is attempting to create an emotional connection or a sense of obligation that can lead the target to comply with a request or divulge information. This tactic aligns closely with intimidation as it creates a scenario where the target feels compelled to act due to the social implications of not doing so. However, in this context, the underlying objective is not to threaten but to encourage compliance through social dynamics rather than outright fear. The demand for action is framed within a context that seems benign or positive yet is still coercive. The correct choice captures the essence of this social engineering tactic, which is to influence behavior through social pressure and perceived accountability, prompting the individual to engage in a certain behavior based on their emotional response rather than a rational judgment. This makes it a clear example of intimidation in social engineering practices.